๐€๐ฏ๐จ๐ข๐๐ข๐ง๐  ๐ญ๐ก๐ž ๐“๐ซ๐š๐ฉ ๐จ๐Ÿ ๐Œ๐ข๐ฌ๐ ๐ฎ๐ข๐๐ž๐ ๐ƒ๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง๐ฌ: ๐‹๐ž๐ฌ๐ฌ๐จ๐ง๐ฌ ๐Ÿ๐ซ๐จ๐ฆ ๐ญ๐ก๐ž ๐€๐›๐ข๐ฅ๐ž๐ง๐ž ๐๐š๐ซ๐š๐๐จ๐ฑ

In 2025, letโ€™s look to ๐€๐ฏ๐จ๐ข๐๐ข๐ง๐  ๐ญ๐ก๐ž ๐“๐ซ๐š๐ฉ ๐จ๐Ÿ ๐Œ๐ข๐ฌ๐ ๐ฎ๐ข๐๐ž๐ ๐ƒ๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง๐ฌ: ๐‹๐ž๐ฌ๐ฌ๐จ๐ง๐ฌ ๐Ÿ๐ซ๐จ๐ฆ ๐ญ๐ก๐ž ๐€๐›๐ข๐ฅ๐ž๐ง๐ž ๐๐š๐ซ๐š๐๐จ๐ฑ

โ€œWe cannot avoid or stop behaviors if we do not first recognize they exist.โ€ โ€“ Doug Shannon

In business, one of the most insidious traps a team can fall into is the ๐€๐›๐ข๐ฅ๐ž๐ง๐ž ๐๐š๐ซ๐š๐๐จ๐ฑ, a situation where a group collectively agrees to take an action that no individual member actually supports. Coined by Jerry Harvey, this concept illustrates how fear of standing out or disrupting group harmony can lead to decisions that serve no oneโ€™s best interests. This is also why you will see me talking about โ€œBrave Spacesโ€ where leaders should build in a innovation mindset where failure can occur, yet, improve communication and collaboration to pivot and drive towards a sustainable solution.

Imagine this in a corporate setting: a team greenlights a new AI initiative, even though each person secretly believes itโ€™s not the right move. Maybe the project feels too rushed, the use case unclear, or the data insufficient, but no one speaks up. ๐–๐ก๐ฒ? Because everyone assumes their concerns are unique, and they go along to preserve unity. ๐“๐ก๐ž ๐ซ๐ž๐ฌ๐ฎ๐ฅ๐ญ? A costly, ineffective project that stalls innovation and frustrates stakeholders.

Hereโ€™s how AI-powered solutions can help:

1. Uncover Hidden Consensus
AI systems can analyze meeting discussions, employee surveys, or project feedback to identify common concerns or misalignments within a team. These insights empower leaders to address hesitations before decisions are finalized.

2. Foster Data-Driven Decisions
Making Generative AI tools can simulate outcomes based on different decision paths, giving teams a clear picture of the potential risks and benefits. This creates a more objective basis for agreement, reducing reliance on the dreaded groupthink.

3. Empower Individual Voices
AI-driven collaboration platforms can anonymize input, ensuring everyone has a chance to contribute ideas and express concerns without fear of judgment. This can surface diverse perspectives and prevent silent dissent.

Recognizing and Solving the Problem:

The ๐€๐›๐ข๐ฅ๐ž๐ง๐ž ๐๐š๐ซ๐š๐๐จ๐ฑ teaches us that silence doesnโ€™t always mean agreement. For organizations embracing AI, the key is to actively use these tools to bring hidden dynamics to light. By doing so, companies can avoid decisions that lead to โ€œless than desirableโ€ outcomes and instead align their teams toward truly impactful goals.

๐—ก๐—ผ๐˜๐—ถ๐—ฐ๐—ฒ: The views within any of my posts, or newsletters are not those of my employer or the employers of any contributing experts. ๐—Ÿ๐—ถ๐—ธ๐—ฒ ๐Ÿ‘ this? Feel free to reshare, repost, and join the conversation.

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Doug Shannon

Doug Shannon, a top 50 global leader in intelligent automation, shares regular insights from his 20+ years of experience in digital transformation, AI, and self-healing automation solutions for enterprise success.