The past session at Generative AI for Shared Services & GBS with Christopher Koch, Director of HR Tech & People Analytics at Baylor Scott & White Health, discussed a thought-provoking Use-Case titled “Unlocking the GenAI Treasure Chest: Understanding What Makes a Successful Use-Case.”

In this session, Christopher explored the practical side of GenAI—shedding light on real-world applications that are making a significant impact. He’s not just highlighting use cases but delving into why they worked and how they can be effectively applied in Shared Services settings.

Key takeaways:

Understanding the application of GenAI to optimize workflows. 
Uncovering how GenAI can enhance team creativity and drive business value.

#GenAI #SharedServices