Harvinder Singh (Harvi), producer of the Future of BPO, Shared Services & GBS Conference, is delighted to share impressions of the event, which took place at the Holiday Inn hotel in Prague, Czechia, on June 20-21, 2024. The conference was attended by high-quality finance, accounting, HR, and IT Shared Services & GBS professionals from diverse industry sectors across CEE, Europe, APAC, and UAE. Extelligence CEO & Founder, Khalid Pervez, and IT Park Uzbekistan team members Fayzulla Ulmasov and Izzat Khamidov took part in the conference and supported it as sponsor partners.

Among the world-class finance and HR Shared Services & GBS leaders who provided invaluable insights into how finance, accounting, HR, and IT processes are transforming and impacting operations amidst rising inflation, changing geopolitics, and tech disruption were Alpar Toth, Global OTC Leader (Pandora);Sudhir Kumar, Head of Payroll (Nokia Business Services); Piotr Glowacki, Sr. Manager CEE & Europe (AICPA & CIMA); Gabriela Stanakova, Sr. Director STP (Kimberly-Clark); Paul Soare, VP Life Sciences & Healthcare (Genpact);Farid Basir, Global Head HR Service Transformation (Novartis);Hany Salah, CEO & Founder (ExpertsMed); Tim Palmer, Head of Transformation & CX (Insulet);Doug Shannon Shannon, Global Automation & Gen AI (Shannon);Gaurav Garg, Global Finance Shared Services Director (Franklin Templeton);Sridhar S., Experienced Transformation Programme Director (SAP);Rafal Gajda, Managing Director (Lufthansa Group Business Services);Miguel Macias, Global Head P&O (Sandoz); Jakub Vetrovec, Change Management Leader (Schaeffler);Dimitar Bogoev, ACCA, ICBB® Record to Report Global Operational Lead (Cargill); Zigomar Abel, PMP, PMO-CP, Senior GBS Transformation (adidas); and Hash Mahendran, Finance & Operational Leader (London Stock Exchange).

The conference was chaired by Nitin Bahl, Finance Business Partner( Stolt Tank Container).