AI & Automation | A Year in Reflection

๐€ ๐ฒ๐ž๐š๐ซ ๐š๐ ๐จ, ๐ˆ ๐๐ซ๐ž๐ฐ ๐ฎ๐ฉ ๐š ๐ฉ๐ฅ๐š๐ง ๐Ÿ๐จ๐ซ ๐ก๐จ๐ฐ ๐†๐ž๐ง๐€๐ˆ ๐š๐ง๐ ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐œ๐จ๐ฎ๐ฅ๐ ๐ฌ๐ž๐š๐ฆ๐ฅ๐ž๐ฌ๐ฌ๐ฅ๐ฒ ๐Ÿ๐ข๐ญ ๐ฐ๐ข๐ญ๐ก๐ข๐ง ๐ž๐ง๐ญ๐ž๐ซ๐ฉ๐ซ๐ข๐ฌ๐ž ๐ž๐œ๐จ๐ฌ๐ฒ๐ฌ๐ญ๐ž๐ฆ๐ฌ. The industry buzz was at an all-time high, promising 100% value and immediate transformation. But hereโ€™s the catch: many were building on what I call โ€œregenerative data loops.โ€ These were models designed to analyze and generate insights, yet they often fell short in delivering measurable business outcomes.

๐–๐ก๐ข๐ฅ๐ž ๐ž๐ฏ๐ž๐ซ๐ฒ๐จ๐ง๐ž ๐ฐ๐š๐ฌ ๐ญ๐š๐ฅ๐ค๐ข๐ง๐  ๐š๐›๐จ๐ฎ๐ญ ๐€๐ˆ ๐ฌ๐ฎ๐ฆ๐ฆ๐š๐ซ๐ข๐ณ๐ข๐ง๐  ๐ฆ๐š๐ฌ๐ฌ๐ข๐ฏ๐ž ๐๐š๐ญ๐š๐ฌ๐ž๐ญ๐ฌ ๐š๐ง๐ ๐œ๐ซ๐ž๐š๐ญ๐ข๐ง๐  ๐ค๐ง๐จ๐ฐ๐ฅ๐ž๐๐ ๐ž ๐›๐š๐ฌ๐ž๐ฌ, ๐ญ๐ก๐ž๐ฒ ๐ฆ๐ข๐ฌ๐ฌ๐ž๐ ๐š ๐œ๐ซ๐ข๐ญ๐ข๐œ๐š๐ฅ ๐ฉ๐ข๐ž๐œ๐ž: defining real, trackable value. Itโ€™s easy to assume that if people are using AI, theyโ€™re benefiting from it, but proving that value? Thatโ€™s a different story.

๐“๐ก๐ž ๐‘๐ž๐š๐ฅ๐ข๐ญ๐ฒ ๐‚๐ก๐ž๐œ๐ค:

Automation is the unsung hero, it doesnโ€™t just pull data but orchestrates it, feeding it into your AI systems so that insights can flow downstream efficiently. Much like how the role of a data scientist evolved, we now need to take an automation-first approach to business intelligence.

โ€œ๐“๐ซ๐ฎ๐ž ๐ž๐ง๐ญ๐ž๐ซ๐ฉ๐ซ๐ข๐ฌ๐ž ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐ข๐ฌ๐งโ€™๐ญ ๐š๐›๐จ๐ฎ๐ญ ๐ซ๐ž๐ฉ๐ฅ๐š๐œ๐ข๐ง๐  ๐จ๐ง๐ž ๐ญ๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐ฐ๐ข๐ญ๐ก ๐š๐ง๐จ๐ญ๐ก๐ž๐ซ, ๐ข๐ญโ€™๐ฌ ๐š๐›๐จ๐ฎ๐ญ ๐ฅ๐ž๐ฏ๐ž๐ซ๐š๐ ๐ข๐ง๐  ๐ญ๐ก๐ž ๐ž๐ฑ๐ข๐ฌ๐ญ๐ข๐ง๐  ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐š๐ง๐ ๐š๐ฆ๐ฉ๐ฅ๐ข๐Ÿ๐ฒ ๐ญ๐ก๐ž ๐ฌ๐ญ๐ซ๐ž๐ง๐ ๐ญ๐ก ๐จ๐Ÿ ๐ข๐ง๐ง๐จ๐ฏ๐š๐ญ๐ข๐จ๐ง.โ€ -๐ƒ๐จ๐ฎ๐  ๐’๐ก๐š๐ง๐ง๐จ๐ง

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Doug Shannon

Doug Shannon, a top 50 global leader in intelligent automation, shares regular insights from his 20+ years of experience in digital transformation, AI, and self-healing automation solutions for enterprise success.