AI & Automation Intentional Governance using the ACT framework

What is ACT? Well, let me attempt to explain how it can be used to Build Trust within your AI and Automation efforts.

The ACT framework is a dynamic system of practices and intentional processes that focus on strategic goals and values while incorporating Alignment, Clarity, and Transparency to ensure the responsible use of AI and automation.

Alignment means ensuring that the use of AI and automation aligns with ethical principles, social values, legal and regulatory frameworks, and the needs of both people and the business.

Clarity emphasizes the need for human oversight and continual monitoring of AI and automation systems to identify and address potential bias, errors, and unintended consequences. This involves ongoing evaluation and testing of systems and establishing mechanisms for reporting and addressing issues that may arise.

Transparency is essential for ensuring accountability in decision-making processes, data inputs, and outcomes. It involves being open and honest about AI and automation systems’ decision-making processes and providing clear and understandable documentation of data, algorithms, and decision-making processes to users.

Incorporating the ACT framework into AI and Automation Intentional Governance can help organizations promote responsible and sustainable AI practices, avoid ethical and legal issues, and build trust with stakeholders.
By following the ACT framework, organizations can ensure that AI and automation remain grounded in best business practices while aligning with ethical principles, social values, legal and regulatory frameworks, and the needs of both people and the business.

Overall, the ACT framework is a comprehensive approach to ensure that AI and automation are developed and deployed in a responsible and sustainable manner while building trust with stakeholders.

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Doug Shannon

Doug Shannon, a top 50 global leader in intelligent automation, shares regular insights from his 20+ years of experience in digital transformation, AI, and self-healing automation solutions for enterprise success.