Great points and fantastic callouts on this Frank Casale!

When LLMs and ChatGPT, came out in November. It was revolutionary in part that there was now a chat-based search that not only seemingly understood “nuance”, it also could take all of the “low code” technology advances and toss them on its head. I am talking about the fact of having the ability to type words or phrases, asking one output to be HTML and the other Python.

However, at the same time. This same technology only talks to the majority of technical savvy and digital savvy individuals, those being age 19-50 (give or take, and very rough estimates here)

The tipping point now and the “reverse hype” is that leaders want to know more about it, see it in action, and come to understand best business practices, yet the employees and everyone in between use it daily. In the end, and like most situations it depends on who you are talking to, the maturity of those businesses, and depends on how risk-averse they are.

The best thing all of us in the space can do at the moment. Is to come together, talk about what we are seeing and what works and doesn’t work at these various levels of business, be it b2b or b2c and everything in between.

From there we can create a unified message and understanding that the person, client, employee, and business leader can start to understand.

Just my 2cents

The views expressed in this post are my own. The views within any of my posts, or articles are not those of my employer or the employers of any contributing experts. this post? Click icon for more!

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Doug Shannon

Doug Shannon, a top 50 global leader in intelligent automation, shares regular insights from his 20+ years of experience in digital transformation, AI, and self-healing automation solutions for enterprise success.