Agreed: Businesses need visibility
Agreed: Employees need to feel trusted and valued

Question: How do you solve for both usecases?
1. Better documentation?
2. Better visibility for accountability?
3. Better top down communication for better alignment and transparency?
4. All the above by bringing in Process Mining ⛏ to enable Process Discovery. Although there are still concerns here around data normalization, employee anonymity, and value for both sides.

For process mining like any technology or tool. It is always best to use ACT – Alignment, Clarity & Transparency for (everyone) at (every) level.

Enable, and empower your employees, and they will work to enable and empower the business.

Notice: The views expressed above are my own. The views within any of my posts, or articles are not those of my employer or the employers of any contributing experts. this post? for regular insights. Click icon on the top right of my profile to be notified when I post.

#mindsetchange #agentofchange